Who we are
Lagerstein operates the website https://www.lagerstein.com/. This Privacy Policy explains how we collect, use, disclose and protect information when you visit our website, interact with our online content, join our mailing list, contact us, or respond to our advertising.
Information we collect
We may collect information you provide directly, such as your name, email address and the contents of messages or forms you submit. Our website and service providers may also automatically collect technical and usage information, including IP address, browser and device type, pages viewed, referring pages, approximate location, cookie identifiers and interactions with our website or advertisements.
How we use information
We use information to operate and secure the website, respond to enquiries, provide updates you request, promote Lagerstein music, merchandise, tours and ticketed events, measure website and advertising performance, improve our services, detect misuse, and comply with legal obligations.
Cookies, analytics and advertising
Our website may use cookies, pixels and similar technologies. These may remember preferences, support site functionality, measure visits and conversions, and help us show or evaluate advertising.
We use Meta business tools, including the Meta Pixel and related advertising services. These tools may send Meta information about visits and actions on our website or linked ticketing pages, such as pages viewed and ticket-purchase events, together with device, browser, cookie and similar identifiers. Meta may use this information to provide measurement, attribution and advertising services in accordance with the Meta Privacy Policy. You can manage advertising preferences through your Meta account and browser settings.
Ticketing and third-party services
Tickets may be sold through third-party ticketing providers, including Oztix or venue ticketing websites. Information entered on those services is handled under their own privacy policies. Our website may also link to or embed services such as social media, music, video, mailing-list, analytics, hosting and security providers. Those providers may collect information under their own privacy terms.
Comments and embedded content
If comments are enabled and you leave a comment, we may collect the information shown in the comment form, along with your IP address and browser information for spam prevention. Embedded content from other websites may behave as though you visited those websites directly and may use cookies or other tracking technologies.
How we share information
We may share information with service providers that help us operate the website, communicate with supporters, sell tickets, maintain security, and measure or deliver advertising. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transfer. We do not sell personal information for money.
Data retention and security
We keep personal information only for as long as reasonably necessary for the purposes described above, including legal, accounting, security and operational requirements. We use reasonable safeguards, but no online service can guarantee absolute security.
Your choices and rights
You can block or delete cookies through your browser and adjust advertising preferences through the relevant social platform. You may unsubscribe from marketing emails using the link in the message. Depending on where you live, you may also have rights to request access to, correction of, or deletion of personal information we hold, subject to applicable exceptions.
Children
Our website and advertising are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
International processing
Some service providers may process information outside Australia. Privacy and data-protection laws in those locations may differ from those in your jurisdiction.
Changes to this policy
We may update this policy when our practices or legal obligations change. The current version will be posted on this page with its effective date.
Contact us
For privacy questions or requests, email joel@kegstandproductions.com.
Effective date: 18 August 2026